Key Benefit Carrier Contacts
Cigna (replaced by Providence as of April 1, 2023)
:
my.Cigna
.com. Find an in-network provider, view claims and learn about your coverage.
Cigna One Guide Customer Service:
- 800-CIGNA-24 (244-6224)
- SDTrustCustomerService@Cigna.com
Providence Health (replaced Cigna as of April 1, 2023)
:
myProvidence.com. Find an in-network provider, view claims and learn about your coverage.
Customer Service:
- (503) 574-7500
- 800-878-4445 (TTY: 711)
- Monday–Friday, 8:00 am–5:00 pm (Pacific Time)
Kaiser Permanente:
kaiserpermanente.org. Choose a KP provider, view claims and learn about your coverage.
Customer Service:
- 503-813-2000 (Portland)
- 800-813-2000
Trust Prescription Drug Plan:
Administered by Express-Scripts
Express-scripts.com. Find a participating pharmacy, use the mail order service and view claims.
Customer Service:
- 800-282-2881
Trust Dental Plan:
Administered by Delta Dental
deltadentalor.com. Learn about your coverage, get treatment plan estimates, view claims and print an ID card.
Customer Service:
- 844-827-7518
Kaiser Permanent Dental:
kp.org/dental/nw. Learn about your coverage, get treatment plan estimates and view claims.
Customer Service:
- 888-217-2365
Trust Vision Plan:
Administered by VSP
vsp.com. Find a provider, view your benefits and claims, and print an ID card.
Customer Service:
- 800-877-7195
Trust Life, Accidental Death & Dismemberment (AD&D) Coverage:
Administered by The Standard
Life and AD&D insurance Customer Service:
- 800-628-8600
Long-term Disability (LTD) Coverage:
Administered by The Standard
LTD Customer Service:
- 800-368-1135
PPS Employee Assistance Program (EAP):
Administered by Uprise Health
https://members.uprisehealth.com. Enter access code OEBB.
Customer Service:
- 866-750-1327 (toll-free), 24 hours a day, if you are in a crisis, want to use your benefits, or have questions.
HRA (PFSP, ATU/DCU) and FSA:
Administered by PacificSource
Flex Benefits Customer Service:
- Email: psacustomerservice@pacificsource.com
- Phone: (541) 485-7488 or (800) 422-7038
Trust Administrative Office
Trust Administrative Office:
Managed by Zenith American Solutions
edge.zenith-american.com. Register and log in to your secure account to access personalized eligibility and enrollment information, secure messaging and more.
Customer Service:
- 833-255-4123 (toll free)
- 503-486-2107
- 971-239-0672 (Fax)
Mailing Address:
- 12205 SW Tualatin Rd., Suite 200, Tualatin, OR 97062
Dependent Eligibility Verification
Secova:
Customer Service:
- 1-866-326-5160 (toll free, M-F 6AM-9PM)
- Portland.DMS@Secova.com
Document Submission:
- Secure website:
https://verify.secova.com/SD1Trust - Fax:
1-866-465-1961 (toll-free) - Mailing address:
SD1 Trust, C/O Secova Service Center, P.O. Box 6000, Newport Beach, CA 92658
PPS District Benefits Office
PPS HR/Benefits:
PPS-provided benefit information:
- 503-916-6464
PPS IT Service Desk:
Forgot your PPS password?:
- 503-916-3375
- Or email support@pps.net
Participating Bargaining Units:
 |
View PPS Talent and Labor Partnership information See your collective bargaining agreement Mailing Address:
|
 |
View PPS Talent and Labor Partnership information See your collective bargaining agreement Mailing Address:
|
 |
View PPS Talent and Labor Partnership information See your collective bargaining agreement Mailing Address:
Telephone:
|
 |
View PPS Talent and Labor Partnership information See your collective bargaining agreement Email: Mailing Address:
|
Text Messaging
Opt-in Form:
Use the following link to opt-in to The School District No. 1 Health and Welfare Trust text messaging: