Mail Order Prescription Drugs
You may use the CVS Caremark mail order service whenever you or a covered dependent needs a maintenance prescription for an ongoing condition such as asthma, diabetes, high blood pressure or heart disease. For each 90-day supply, you pay 50% of the cost of the drug, up to $150.
The Trust Prescription Drug Plan does not cover prescription drugs purchased through any other mail order service.
Generic Substitution
CVS Caremark will automatically substitute an approved generic drug for a brand-name drug when available and legally permissible. If you request the brand-name drug in this event, you'll pay the brand name coinsurance plus the difference in cost between the brand-name drug and its generic equivalent.
How to Order Initial Prescriptions
Call CVS Caremark at (800) 552-8159 for...
Follow these steps to start a maintenance prescription:
1. Ask your doctor for two written prescriptions — one for a month's supply that you can fill right away at a retail pharmacy to get you started, and one for a 90–day supply with refills that you can order from CVS Caremark.
2. Complete a CVS Caremark order form. You can request the order form by calling the Trust Office at (844) 203-0239 or visit the CVS Caremark web site at https://www.caremark.com/wps/portal. From the CVS Caremark web site home page, select Print Plan Forms, then select Mail Service Order Form. Print and complete the form. Be sure to provide all requested information and attach the original prescription for each medication you are ordering.
3. Enclose your payment for each prescription. You may pay by check or money order or by providing your Visa, MasterCard, Discover or American Express card number and expiration date.
Your order will be delivered to your home via U.S. first-class mail, UPS or Federal Express.
How to Order Refills
Follow these steps to order refills from CVS Caremark:
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Order refills at least two weeks (for telephone, fax or online orders) or three weeks (for orders by U.S. mail) before you expect to run out of a medication. This will allow ample time for your order to be processed and delivered to you.
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Order in any of the following ways:
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Order online at https://www.caremark.com/wps/portal. From the CVS Caremark web site home page, select Refill Prescriptions & Check Order Status. Follow the instructions to refill a prescription.
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Call CVS Caremark at (800) 552-8159.
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Mail CVS Caremark a completed order form.
If you order by phone or the Internet, your payment must be charged to a credit card.
Trust Pill-Splitting Program
The Trust Pill-Splitting Program gives you the option to buy a higher dose of medication, then split it into two equivalent strength doses. For example, if you currently take a 25 mg strength medication, talk to your doctor about prescribing the 50 mg strength medication before you purchase your next prescription. If your doctor agrees that pill splitting is appropriate for you, you can split the 50 mg pill in half, and take one half when you are scheduled to take the 25 mg dose. Pill splitting appropriate prescription drugs can save you and the Trust money.
Not all medications can be safely split. Only your doctor can decide if pill splitting is right for you, and if your prescription medication is still effective when the pills are split in half. When your doctor writes the prescription appropriately, you could get up to a 180-day supply of the drug for the same coinsurance that would apply for a 90-day supply.
The Trust Pill-Splitting Program is voluntary and available only through the CVS Caremark mail order service. Drugs which are included in the pill-splitting program are:
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Celexa (Citalopram), 20 mg
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Lexapro (Escitalopram), 10 mg
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Paxil (Paroxetine), 20 mg
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Zoloft (Sertraline), 50 mg
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Lipitor (Atorvastatin) 10, 20, 40 mg.
Please note: This list is subject to change without notice. For an updated list, please contact CVS Caremark at (800) 552-8159.
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