The next time you or your enrolled dependent need a doctor’s care, don’t bother to make an appointment and skip the drive to the doctor’s office. Try virtual care instead!
More convenient:
Access via phone, mobile app, online video, or secure e-mail
7 days/week; 24 hours/day*
From wherever you are
*(Providence – 8a.m.-midnight)
Less costly:
$0 to 20%
That's all you pay depending on your Health Plan
$80 less
Than an office visit*
Save money on gas, parking, time away from work
*On average [Source: US News & World Report]
Less time:
10 minutes vs. 121 minutes
Virtual office visit vs. in-office visit (37 minutes of travel + 64 minutes at clinic + 20 minutes with doctor)*
*[Source: Kristin N. Ray, MD, MS, et al, American Journal of Managed Care, August 2015]
Quality care:
More focused, one-on-one conversation
Reduced risk to exposure – no germy waiting rooms
See a Board-Certified Provider Who Can Diagnose and Prescribe Medication for Many Conditions.
- Illness: Flu, cold, sinus infection, bronchitis, laryngitis, ear infection
- Symptoms: Sore throat, coughing, fever, vomiting, diarrhea, constipation
- Conditions: Asthma, allergies, heartburn/GERD, urinary problems, vaginitis
- Incidents: Eye irritation, insect bites/stings, cuts/scrapes/burns
- Pain: Ear pain, headaches/migraines, back or joint pain, strains/sprains
- Concerns: Acne, rashes, warts, prescription refills
- Behavioral Health (PAT members): Anxiety, depression, eating disorders
It Only Takes a Few Minutes to Get Set Up to See the Doctor Within Minutes
Create an account, then sign in whenever you need to schedule a visit.
| Kaiser Permanente Telehealth |
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Secure video: kp.org/telehealth/northwest Download/install Vidyo Web plug-in, then click “Join Your Visit” Smart phone/tablet: Download Kaiser Permanente app Phone (no video): Call 1-800-813-2000 (TTY 711) Schedule a virtual visit appointment (phone or video) with any Kaiser Permanente primary care or specialty provider. Secure email: Send and receive follow-up messages with your provider Nurse Advice Line: Not sure if you need medical care? Call 800-813-2000 to speak to a provider immediately. Available 24/7. |
| PROVIDENCE VIRTUAL CARE OPTIONS |
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Telehealth (phone or video appointment) Arrange a phone appointment to talk with your provider from wherever you are. Schedule a visit with your PCP or specialist using a video conferencing platform such as Zoom. (Subject to availability; call your provider’s office to ask if this is an option.) ExpressCare On-demand virtual care with Providence ExpressCare Virtual. Connect to care in minutes from anywhere using your tablet, smartphone, or computer. 24/7 nurse advice line (ProvRN) Speak with a registered nurse anytime, any day. Call when you have a health concern and are looking for advice. Have your member number available and call 800-700-0481. |